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Appointment Policy To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your protection, and that of others, all dogs must be on a leash and properly controlle All cats must be presented in an appropriate cat carrier or on a leash. For your convenience, 'drop-off' appointments are available for established patients. A 'drop-off' means you could schedule to bring your pet at the time that works best for you and leave him/her with us until the end of the day. Usually we will ask you to 'drop-off' sometime in the morning so that our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, someone will give you a call to go over the diagnosis and any recommendations. Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, CareCredit, cash and personal checks. Note: CareCredit has updated their policies. Please see their web site for more information.
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d while in the waiting area or exam rooms.